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Is that really a fatal flaw? It's humans reading the ratings, and humans doing the ratings, so our human-factors might balance out a bit. I don't think people c
by feoren 5y ago
Is that really a fatal flaw? It's humans reading the ratings, and humans doing the ratings, so our human-factors might balance out a bit. I don't think people come in expecting the rating system to be perfectly linear because we have a mental model of how other humans rate things -- 1 star and 5 stars are very common, even when there's obviously ways the thing could be worse/better. So even though 3 stars sounds like more than 50%, most people would consider 3.0 stars a very poor rating.
- Waterluvian 5y agoI think you make a good point. But I don’t think it completely defeats the bias. Especially given that the star system that existed before the Web had 0 and half stars. It seems like it’s purely a result of widget design deficiency: how do you turn a null into a 0 with a star widget? (You could add an extra button but naturally designers will poo poo that)