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The problem with having faith in your users is you have to actually do it. If you're sorting by Wilson score when the user clicks a column that displays a ranki
by strken 5y ago
The problem with having faith in your users is you have to actually do it. If you're sorting by Wilson score when the user clicks a column that displays a ranking out of five, then you're mixing two scores together in a frustrating way because you think your users are too dumb to understand.
There has to be a way to let users choose between "sort by rating, but put items without many reviews lower" and "sort by rating, even items with only one or two reviews" in a way that helps give control back to them.
- sdwr 5y agoThe way I've seen it done is a single column with avg stars + # reviews, which isn't clickable, because why would you want to sort by minimum ranking?
- LordDragonfang 5y ago> why would you want to sort by minimum ranking? To read reviews of awful products for entertainment, I guess?