We're a 3rd party seller on Amazon marketplace. Support for issues is non-existent. It's just random people overseas copy pasting irrelevant shit into the tick

We're a 3rd party seller on Amazon marketplace. Support for issues is non-existent. It's just random people overseas copy pasting irrelevant shit into the ticket and closing it without reading. We generate several million $ worth of fees for Amazon every year. You would think that could buy a couple of hours of competent support a year for us, but apparently not.