3 ms·

We’re actively building the infrastructure to launch in additional countries. It’s a challenging logistical environment at the moment, but we very much built a

by nrp 5y ago

We’re actively building the infrastructure to launch in additional countries. It’s a challenging logistical environment at the moment, but we very much built and certified the product to be broadly available, and we are reminded of the interest in that daily!

reacharavindh 5y ago
Since you are gathering community interest here, may I ask if there are plans or non-plans for a FrameWork laptop with power efficient Ryzen 5000 series CPUs? I don't need a laptop right now, but, I will prepone my plans and buy one right away if it existed.
lazzurs 5y ago
I know of many people waiting for that before hitting the order button. If you even offered the different keyboard types right now we can organise our own shipping and tax :)
sneak 5y ago
What infrastructure is required other than charging extra for shipping? I ship stuff from the US to other countries all of the time.
oxplot 5y ago
I'd like to give a huge shout out to nrp, founder of Framework, for being super active on the Framework community forum, here on HN and I assume in 10 other places, answering questions, helping with debugging issues down to nitty gritty technical details. For a founder, this is very unusual because there is an entire business to take care of and yet he finds time for all the above as well. Thanks Nirav.
- pa7ch 5y ago
  They are also seemingly burning the midnight oil getting shipments out the door on time with no significant schedule delays. I have one on the way that was shipped out and picked up quite late in the night.
breakingcups 5y ago
I'm already happy that you're participating in this thread, so don't let my question pin you down too much, but are you able to give some indication of when you might be able to share news like a provisional timeline?
- monopoledance 5y ago
  They shared an update on the Europe situation via newsletter: > "With our supply improving, you may be wondering when you can order a laptop if you're outside of the U.S and Canada. We selected and are bringing up our worldwide warehousing and fulfillment partner, which is one very key part of the equation, but it takes quite a lot more than that to enable a complete experience in each country. Picking Germany as one example, we need German language keyboards, a Type F power cable, in-box paperwork and labeling in German, localization for the Framework website, support documentation, and checkout flow, support for local payment methods, calculation of Euro prices and taxes, accounting support for German income, creation of legally sound Terms of Sale, Privacy, and Warranty policies for Germany, CE certifications, a local Authorized Representative to back up the certifications, determination of HS codes and tariffs, an Importer of Record to be able to deliver duty paid, German-language in-time-zone customer support, reverse logistics and RMA support for returns and repairs, region-specific sourcing of off the shelf memory and storage, trial builds of German laptops prior to production, and back-end ERP infrastructure to tie all of this together. That sounds like a lot, but it's actually a drastically simplified summary. Supply and logistics crunches slowed down parts of it, but we are moving forward on all fronts. We'll open pre-ordering in the next few countries before the end of the year for shipment in early 2022. We'll share the exact month of shipment at the time we open pre-orders."

by nrp 5y ago

reacharavindh 5y ago

Since you are gathering community interest here, may I ask if there are plans or non-plans for a FrameWork laptop with power efficient Ryzen 5000 series CPUs? I don't need a laptop right now, but, I will prepone my plans and buy one right away if it existed.

lazzurs 5y ago

I know of many people waiting for that before hitting the order button. If you even offered the different keyboard types right now we can organise our own shipping and tax :)

sneak 5y ago

What infrastructure is required other than charging extra for shipping? I ship stuff from the US to other countries all of the time.

oxplot 5y ago

I'd like to give a huge shout out to nrp, founder of Framework, for being super active on the Framework community forum, here on HN and I assume in 10 other places, answering questions, helping with debugging issues down to nitty gritty technical details. For a founder, this is very unusual because there is an entire business to take care of and yet he finds time for all the above as well. Thanks Nirav.

pa7ch 5y ago
They are also seemingly burning the midnight oil getting shipments out the door on time with no significant schedule delays. I have one on the way that was shipped out and picked up quite late in the night.

breakingcups 5y ago

I'm already happy that you're participating in this thread, so don't let my question pin you down too much, but are you able to give some indication of when you might be able to share news like a provisional timeline?

monopoledance 5y ago
They shared an update on the Europe situation via newsletter: > "With our supply improving, you may be wondering when you can order a laptop if you're outside of the U.S and Canada. We selected and are bringing up our worldwide warehousing and fulfillment partner, which is one very key part of the equation, but it takes quite a lot more than that to enable a complete experience in each country. Picking Germany as one example, we need German language keyboards, a Type F power cable, in-box paperwork and labeling in German, localization for the Framework website, support documentation, and checkout flow, support for local payment methods, calculation of Euro prices and taxes, accounting support for German income, creation of legally sound Terms of Sale, Privacy, and Warranty policies for Germany, CE certifications, a local Authorized Representative to back up the certifications, determination of HS codes and tariffs, an Importer of Record to be able to deliver duty paid, German-language in-time-zone customer support, reverse logistics and RMA support for returns and repairs, region-specific sourcing of off the shelf memory and storage, trial builds of German laptops prior to production, and back-end ERP infrastructure to tie all of this together. That sounds like a lot, but it's actually a drastically simplified summary. Supply and logistics crunches slowed down parts of it, but we are moving forward on all fronts. We'll open pre-ordering in the next few countries before the end of the year for shipment in early 2022. We'll share the exact month of shipment at the time we open pre-orders."