TBF that's not really all they have to do. They also have to use that new application, which means (further) diving their communications stream. And it means an

TBF that's not really all they have to do. They also have to use that new application, which means (further) diving their communications stream. And it means an additional onboarding step when they set up a new device. I understand these aren't huge obstacles, but I am generally reluctant to add additional communication channels for these reasons - they aren't trivialities to everyone.