That question doesn't even enter my mind unless it's a lot more extra than usual. As an example, Chik-fil-a's insistence on having their staff respond with "my

That question doesn't even enter my mind unless it's a lot more extra than usual. As an example, Chik-fil-a's insistence on having their staff respond with "my pleasure" to "thank you" feels exceedingly weird. If I have to think about the staff's conduct, good or bad, usually that means something is wrong.