This is in clear response to the right of repair movement. That devices should be able to be repaired and schematics to be given to repair centres. Most people

This is in clear response to the right of repair movement. That devices should be able to be repaired and schematics to be given to repair centres. Most people don't care, but when repairing is cheaper than a new device the majority of people will support it passively. The only reason it isn't cheaper now is from efforts to reduce repairability. Also, for those who do care and understand about repairing computers, they'll support that company more. Oh and on the computer support thing, they'll always be people who'd rather call someone than to try figure out the problem by theirselves. That's never gonna change no matter what happens in the industry.