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I see nothing implying that real humans will indeed answer. Current market support (not forums), apparently manned by real people, is absolutely terrible at hel
by psychotik 15y ago
I see nothing implying that real humans will indeed answer. Current market support (not forums), apparently manned by real people, is absolutely terrible at helping. Any inquiry about Market problems for developers is met either with an automated "thanks, we're looking into it" or a "we've sent this to engineers" reply, and never with a followup.
If Google wants to do this right, they need to have a developer-only forum or a support system with valid ticket numbers for followup.
FWIW, based on previous experience with Google's Market support for devs, I have little hope. I think this is a 'no bad PR' move, instead of a 'developer love' move.