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Gnome does regular UX testing[0]. There's no 'feedback' channel (other than, you know, the regular feedback channels of matrix, gitlab. They exist.) because th
by esarbe 5y ago
Gnome does regular UX testing[0].
There's no 'feedback' channel (other than, you know, the regular feedback channels of matrix, gitlab. They exist.) because that tends to skew the data because of self-selection.
A/B testing is only possible when you can do randomized trials. I do think that randomly switching between competing implementations of a feature could be somewhat confusing for desktop users and create a big kerfuffle. It's easy with constantly-changing websites - people expect a website to change. On the desktop, change is seldomly appreciated.
[0] https://blogs.gnome.org/shell-dev/2021/02/15/shell-ux-changes-the-research/ https://blogs.gnome.org/shell-dev/2021/02/15/shell-ux-change...