'Not had to use it for medical/fire luckily' Anecdotally, fire service will always attend at speed. For an ambulance, unless 'patient is not breathing' you'll

'Not had to use it for medical/fire luckily' Anecdotally, fire service will always attend at speed. For an ambulance, unless 'patient is not breathing' you'll have to go through the usual call-centre questionnaire process.