They also are terrible at how they treat your local machine. I had to use them for a course I was in. I was having issues connecting because they kept insisting

They also are terrible at how they treat your local machine. I had to use them for a course I was in. I was having issues connecting because they kept insisting I used some Flash based tool. Their proctor started going into various settings on my Mac, clicking rather carelessly and what seemed like at random then declared the platform was unsupported. I immediately said "ok, so now your going to return my machine back to the state that it was in before you started messing around..." They immediately dodged the question and ended the chat. It took 3 more attempts to even get the test started and like a week to find all the damage they did to my settings. Terrible company.