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I think "less capable moderation tools" is really underselling how purposefully useless and nonexistent Slack's moderation tools are for open communities. I can

I think "less capable moderation tools" is really underselling how purposefully useless and nonexistent Slack's moderation tools are for open communities. I cannot overstate how terrible Slack is in this regard. To be clear, I really and truly don't fault them for this: Slack's always been clear that their focus is on business communication, which is a totally different animal when it comes to moderation needs. Discord is nearly infinitely better in the sense that they have any tooling at all, but it's still considerably far behind the resources I've got when moderating a large Discourse instance.

mattbk1 5y ago
I understand your pain. Even simple things like moving posts from one channel to another aren't possible for an admin to do in Slack, although this has been basic forum functionality since...ever?
Matthias1 5y ago
> Discord is nearly infinitely better in the sense that they have any tooling at all, but it's still considerably far behind Could you expand on this a bit? A lot of this thread seems to be coming down to opinions. Are there specific moderation features that Discord lacks?
- skinnymuch 5y ago
  How do you move conversations/posts from one channel to another? I assumed this had to be built in because of so much meme ish talk of discord mods.
  - jachee 5y ago
    I moderate (but I’m not admin for) a ~5k member Discord server, and the only tool I know of to move conversations is to tell the users to take it to #other-channel.
    - theshrike79 5y ago
      There are bots that can do that: https://discordbotlist.com/bots/movebot https://discordbotlist.com/bots/movebot The official feature is still TBA
      - 4ggr0 5y ago
        I tried adding this bot to my server, Discord gave me an error. "This bot can't join more servers as it has not been verified or is requesting gateway intents it has not been verified for. Ask the bot's developer about https://dis.gd/bot-verification https://dis.gd/bot-verification so you can add it to your server!" I know that you're probably not the dev, just posting it here for visibility.
      - skinnymuch 5y ago
        Like sibling says. This hasn’t worked for months. I’ve tried looking a bit for others. Most discord bots seem to be for the same few things
adwww 5y ago
Not even for open communities. I'd love an ability to mute annoying sales colleagues boasting about this week's big win, etc. I have no professional reason to communicate with this team, why should my day be interrupted with their whooping and macho sales competitiveness.
- noneeeed 5y ago
  Do you not have seperate channels for that sort of thing? We have a channel called "big-wins" where the sales people can flag up new/extended deals. I have it muted but check it out from time to time to see if we've bought in any interesting customers. Channels and channel discipline are the key to keeping Slack manageable. Have lots of channels with specific purposes and people can choose what they care about and ignore the rest.
  - adwww 5y ago
    #general. I'd quite like to be able to mute almost all middle management. Hearing people like 'head of people' or 'release manager' spout inspirational management quotes just makes me cynical and miserable. I'm far happier with my job and probably also more productive without their input.
    - noneeeed 5y ago
      Urrgh. We don't have a general channel for exactly that reason. We have a channel for general chit-chat that is nothing to do with work but that's as close as it gets. Anything else work related goes into subject/team/project specific channels. We even have a shoutouts channel specifically for bigging up someone who has done a good job at something. general channels are cancer in any communication system as far as I've experienced.

mattbk1 5y ago

I understand your pain. Even simple things like moving posts from one channel to another aren't possible for an admin to do in Slack, although this has been basic forum functionality since...ever?

Matthias1 5y ago

> Discord is nearly infinitely better in the sense that they have any tooling at all, but it's still considerably far behind Could you expand on this a bit? A lot of this thread seems to be coming down to opinions. Are there specific moderation features that Discord lacks?

skinnymuch 5y ago
How do you move conversations/posts from one channel to another? I assumed this had to be built in because of so much meme ish talk of discord mods.
- jachee 5y ago
  I moderate (but I’m not admin for) a ~5k member Discord server, and the only tool I know of to move conversations is to tell the users to take it to #other-channel.
  - theshrike79 5y ago
    There are bots that can do that: https://discordbotlist.com/bots/movebot https://discordbotlist.com/bots/movebot The official feature is still TBA
    - 4ggr0 5y ago
      I tried adding this bot to my server, Discord gave me an error. "This bot can't join more servers as it has not been verified or is requesting gateway intents it has not been verified for. Ask the bot's developer about https://dis.gd/bot-verification https://dis.gd/bot-verification so you can add it to your server!" I know that you're probably not the dev, just posting it here for visibility.
    - skinnymuch 5y ago
      Like sibling says. This hasn’t worked for months. I’ve tried looking a bit for others. Most discord bots seem to be for the same few things

adwww 5y ago

Not even for open communities. I'd love an ability to mute annoying sales colleagues boasting about this week's big win, etc. I have no professional reason to communicate with this team, why should my day be interrupted with their whooping and macho sales competitiveness.

noneeeed 5y ago
Do you not have seperate channels for that sort of thing? We have a channel called "big-wins" where the sales people can flag up new/extended deals. I have it muted but check it out from time to time to see if we've bought in any interesting customers. Channels and channel discipline are the key to keeping Slack manageable. Have lots of channels with specific purposes and people can choose what they care about and ignore the rest.
- adwww 5y ago
  #general. I'd quite like to be able to mute almost all middle management. Hearing people like 'head of people' or 'release manager' spout inspirational management quotes just makes me cynical and miserable. I'm far happier with my job and probably also more productive without their input.
  - noneeeed 5y ago
    Urrgh. We don't have a general channel for exactly that reason. We have a channel for general chit-chat that is nothing to do with work but that's as close as it gets. Anything else work related goes into subject/team/project specific channels. We even have a shoutouts channel specifically for bigging up someone who has done a good job at something. general channels are cancer in any communication system as far as I've experienced.