3 ms·
big problem is that they have 1. poor customer service 2. poor online shopping website 3. limited selection ( compared to amazon) they need to fix this befo
by dominotw 5y ago
big problem is that they have
1. poor customer service
2. poor online shopping website
3. limited selection ( compared to amazon)
they need to fix this before anything else. I really dont understand why someone would shop on walmart vs amazon.
- lenn0x 5y agoi agree they are definitely getting better though. i have memberships to both and have been watching how they have improved quite a lot in last few months. the big reason why i got a membership to walmart+ was due to Amazon going from (1 day shipping for last 3 years) to (4+ days!) in the Louisville market, which makes no sense. We have multiple warehouses in the area. Tons of articles/forums discussing it, so definitely im not an edge case. Strangely enough when testing out the membership types (personal vs business) of amazon they are now just finally giving me 1-day shipping on my business account but not personal (verified using both items). Walmart+ has them completely beat on some items that are usually essentials that you can get at the local store. Plus they are offering same-day shipping for free, since they are coming from the store. I've had multiple times where I ordered something from Walmart+ where it said 2-3 day shipping and within hours, it turned into 'Oh we found it local' and delivered it that day.