Our company is small, security@$mycompany.com email and customer service email go to the same staff. We have a standard reply pointing to our bounty page. It ex

Our company is small, security@$mycompany.com email and customer service email go to the same staff. We have a standard reply pointing to our bounty page. It explains all steps, what qualifies, what doesn't qualify, payment process, hall of fame. The more we explain the less we hope we need to manually answer. We paid out 20 bounties so far I think.