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For slowing down iPhones that would otherwise shut off due to degraded battery health, without notifying users. It was a measure to increase product longevity

by dagmx 5y ago

For slowing down iPhones that would otherwise shut off due to degraded battery health, without notifying users. It was a measure to increase product longevity (e.g a slow phone was seen as better than a phone that shut off randomly when voltage dropped)

celsoazevedo 5y ago
It was also a measure that forced some users to upgrade. My iPhone 5 got so slow and Apple was so unhelpful that I ended up replacing it. That was my first and last iPhone.
mathnmusic 5y ago
The battery that they made not replaceable. Interesting how it all fits together.
- jolux 5y ago
  It is replaceable. It's just not replaceable without a screwdriver.
- dagmx 5y ago
  It is replaceable, and pretty cheap to get replaced at Apple too. I think it was like $29 or something to replace? But even without Apple, that particular battery was pretty easy to replace
  - celsoazevedo 5y ago
    The $29 battery replacement program was only introduced after Apple was sued: https://www.macworld.com/article/230860/iphone-29-battery-replacement-faq.html https://www.macworld.com/article/230860/iphone-29-battery-re... Also: users were not warned about this "feature", many (most?) didn't know why their phones slowed down, and there was no way to disable the behaviour.
    - dagmx 5y ago
      Ah yeah, it was $50 before it was dropped to $29. And I already mentioned in my initial comment that they didn't notify users. That's what the lawsuit in France was over, the lack of notice. I believe an OS update did eventually let users switch off the behaviour, and view their battery health.
emkoemko 5y ago
why not just allow replacing batteries like phones did before?... seems like a dumb excuses to get people to buy a phone every year, make it impossible to replace the parts and slow down the phone. glue, solder, hardware lock parts etc etc until the phone is not even your property anymore.
- dagmx 5y ago
  the battery in that series of phones was replaceable quite easily, if you felt comfortable opening up the phone.
addicted 5y ago
If the goal was to increase product longevity why did Apple only admit this wonderful measure only after it was proven by a 3rd party? If this was such an altruistic measure why would the geniuses at the Genius Bar deny that my mothers phone had slowed down and throw diagnostic tests at our faces? Why was the exasperated Genius, who could clearly tell that the phone was slow indeed but his successful diagnostics meant there was nothing he can do, reduced to swiping up all the apps on the phone to kill them, when we both knew that if iOS was working properly that should do nothing?

by dagmx 5y ago

celsoazevedo 5y ago

It was also a measure that forced some users to upgrade. My iPhone 5 got so slow and Apple was so unhelpful that I ended up replacing it. That was my first and last iPhone.

mathnmusic 5y ago

The battery that they made not replaceable. Interesting how it all fits together.

jolux 5y ago
It is replaceable. It's just not replaceable without a screwdriver.
dagmx 5y ago
It is replaceable, and pretty cheap to get replaced at Apple too. I think it was like $29 or something to replace? But even without Apple, that particular battery was pretty easy to replace
- celsoazevedo 5y ago
  The $29 battery replacement program was only introduced after Apple was sued: https://www.macworld.com/article/230860/iphone-29-battery-replacement-faq.html https://www.macworld.com/article/230860/iphone-29-battery-re... Also: users were not warned about this "feature", many (most?) didn't know why their phones slowed down, and there was no way to disable the behaviour.
  - dagmx 5y ago
    Ah yeah, it was $50 before it was dropped to $29. And I already mentioned in my initial comment that they didn't notify users. That's what the lawsuit in France was over, the lack of notice. I believe an OS update did eventually let users switch off the behaviour, and view their battery health.

emkoemko 5y ago

why not just allow replacing batteries like phones did before?... seems like a dumb excuses to get people to buy a phone every year, make it impossible to replace the parts and slow down the phone. glue, solder, hardware lock parts etc etc until the phone is not even your property anymore.

dagmx 5y ago
the battery in that series of phones was replaceable quite easily, if you felt comfortable opening up the phone.

addicted 5y ago

If the goal was to increase product longevity why did Apple only admit this wonderful measure only after it was proven by a 3rd party? If this was such an altruistic measure why would the geniuses at the Genius Bar deny that my mothers phone had slowed down and throw diagnostic tests at our faces? Why was the exasperated Genius, who could clearly tell that the phone was slow indeed but his successful diagnostics meant there was nothing he can do, reduced to swiping up all the apps on the phone to kill them, when we both knew that if iOS was working properly that should do nothing?