I was reading her article like "yeah, well… wow, she's tough / hard with this programmer, it's not that unreasonable anyway!", until this passage. I would not

I was reading her article like "yeah, well… wow, she's tough / hard with this programmer, it's not that unreasonable anyway!", until this passage. I would not expect her to be like this from what I've read on her blog so I was surprised. Well written!