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Flex scheduling is one of those things that's had far more staying power in the heads of people in ivory towers than in the heads of people in boardrooms. (not
by throwaway0a5e 5y ago
Flex scheduling is one of those things that's had far more staying power in the heads of people in ivory towers than in the heads of people in boardrooms. (not that that doesn't mean some dunce isn't implementing it somewhere at any given time). It bounced around various industries in the 2000s and mostly ran its course when people figured out it increases errors, increases lateness and no-shows, increases turnover and the benefits were scant if measurable. I know of at least one chain of retail stores where the results were bi-modal. The bottom distribution was the stores that just implemented the schedules at face value. The top distribution was the one where managers realized the schedules were insane and came up with their own off the books. I don't think that chain will be trying to push flex scheduling on its locations again for a very long time.