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Here's some good advice for the admin here: > A corollary to “don’t be spooky” — deliver constructive but critical feedback as close to the “original sin” as p
by actually_a_dog 5y ago
Here's some good advice for the admin here:
> A corollary to “don’t be spooky” — deliver constructive but critical feedback as close to the “original sin” as possible. Receiving feedback that you did poorly weeks after the fact is disconcerting. It can lead the recipient to wondering what other things they’re doing poorly but won’t hear about until later. Which leads to story-crafting, and the whole negative cycle starts a-new.
Specifically, if you're going to penalize people for doing something, tell them that you're doing it, rather than hide behind some cryptic, "technical difficulties"-sounding error message. Treat people like adults, and I suspect you'll have better results most of the time.
https://news.ycombinator.com/item?id=29037349 https://news.ycombinator.com/item?id=29037349
https://news.ycombinator.com/item?id=29024602 https://news.ycombinator.com/item?id=29024602