The only time I do this is with good news, and over time that's become known. I will over explain and give clear heads up about bad news, so the difference is c

The only time I do this is with good news, and over time that's become known. I will over explain and give clear heads up about bad news, so the difference is clear. Similar to YC accepting people via phone call and rejecting via email, you know what you expect either way. Knowing what to expect either way and conistency are the most important elements of this.