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Probably you find sthg here: http://en.wikipedia.org/wiki/Comparison_of_issue_tracking_systems http://en.wikipedia.org/wiki/Comparison_of_issue_tracking_sy...
by kaha242 15y ago
Probably you find sthg here:
http://en.wikipedia.org/wiki/Comparison_of_issue_tracking_systems http://en.wikipedia.org/wiki/Comparison_of_issue_tracking_sy...
- lanstein 15y agoOh yeah, looked at that, which I why I'm posting here ;) The amount of information there is pretty overwhelming, and it seems like this should be a well-solved problem for startups who don't yet have a support person. The main problem is that engineers don't do much support, and aren't accustomed/are too lazy to login to a support tool to communicate through it.
- kaha242 15y agoOh sorry, didn't know that you have been already there. We have some experience with Bugzilla and Roundup. The latter suited our needs better (but they evolved over time, so a direct comparison doesn't necessarily make sense)