Absolutely right. What doesn't help here is when the Wikimedia PR machine minimizes and whitewashes problems, as it did in the Wikimedia blog post about this in

Absolutely right. What doesn't help here is when the Wikimedia PR machine minimizes and whitewashes problems, as it did in the Wikimedia blog post about this incident, making everyone think that Wikipedia is of uniformly stellar quality, better than Britannica and all the rest of it ... When the reality is that Wikipedia quality can and does vary tremendously from one article to the next, even from one paragraph to the next, and reader caution is always indicated. (For six or seven years, this specific article contained two different birth dates—one in the infobox, one in the lead paragraph. Nobody noticed or cared. Then someone picked up on the discrepancy and made both dates the same—wrong.)