You think Internet in Germany is bad? Wait until you enjoyed their 'service'. In 2018 it took Deutsche Telecom 5 (five!) weeks to install the line (big indust

You think Internet in Germany is bad? Wait until you enjoyed their 'service'. In 2018 it took Deutsche Telecom 5 (five!) weeks to install the line (big industrial city right smack in the middle), for which they sent out a service man, even though no work needed to be performed locally. They charged me for tv service, even though when ordering I explicitly stated that I had no need for that. Calling their support center to have the bill adjusted they told me, that they couldn't help me and that I needed to talk to the local branch which sold me the service. Naturally I wasn't quite happy with that and expressed as much, which earned me a call-back from one of their managers a few days later(!). The manager of the local branch refused to adhere to the earlier verbal agreement. And on and on, so much joy.