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Hey, thanks for this! I definitely appreciate that most of the time we do ignore them, I do too! However, there are still those that do click the link and compl
by richiemcilroy 5y ago
Hey, thanks for this! I definitely appreciate that most of the time we do ignore them, I do too! However, there are still those that do click the link and complete the checkout, so it's definitely worth it for the extra revenue that it brings in. In terms of unsubscribers/spam complaints, that should be fine as the email delivery service handles that side of it. Once the user unsubscribes, they won't be sent any Recover emails in the future.
- bberenberg 5y agoMaybe address the OP by providing your customers with a feedback function here so if they can't recover revenue, they can get feedback for why a customer intentionally left?
- richiemcilroy 5y agoThat's actually a great idea! Thank you
- greatgib 5y agoI guess that it might work in the short term but being detrimental in the long run: Me, for example, i hate receiving this kind of email showing clearly that your behavior is spied by the seller. So, the thing is that after one of them the seller lose your trust and you will probably not browse or even go to the checkout step anymore with them. Except if you are really sure to buy!
- greatgib 5y agoThe only exception is if you offer a kind of incentive like a discount to your user to push him to finish his order. But, in that case, the consumer learn very fast the trick and will start to pause orders just because he is expecting to get a discount like that.