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> Are there any flashy overlay tours with annoying animations and pulsing buttons? Is there a modal upselling you on a paid plan[1]? No. You're just in product,
by politelemon 5y ago
> Are there any flashy overlay tours with annoying animations and pulsing buttons? Is there a modal upselling you on a paid plan[1]? No. You're just in product, able to use it.
This describes my first time experience with Miro. I just wanted to get started, but each new action resulted in another 'tour'. I patiently exited each tour, only to be hit by another tour/upsell/modal/what's new. Within 2 minutes I've now formed my first impression of Miro as being 'infested', and I reflexively microshudder when people talk about it.
First time user experience feels severely underrated by many companies.
- the_other 5y agoYou get them even when you’re perma-logged-in to a corporate account. (Ok, they’re “try our new feature” not “upgrade”, but they’re still an obstruction to “getting stuff done”). My eyesight’s not great. I typically use my computer at about 1.7x with pan&scan following my cursor. It’s not ideal but I can see (and am a career front-end dev with global brands on my CV). ANY kind of attention grabbing device is 1.7x more distracting to me than someone who can use their machine w/out zoom. I rely far more on my memory of where content and controls apprar than a fully sighted person, so having to find a new control (close) for a popup I didn’t ask for is a significant workflow impediment.
- peterkelly 5y agoIt's like how some games will force you to sit through a 10 minute intro, followed by a tutorial level with "helpful" characters telling you how to use all the controls, instead of just dropping you straight into the action.