I've had good experiences dealing with the DMV, Oregon Dept of Records, and the IRS in the last few years. That doesn't mean that the government is the model of

I've had good experiences dealing with the DMV, Oregon Dept of Records, and the IRS in the last few years. That doesn't mean that the government is the model of efficient customer service. My father's dealings with the INS on behalf of a friend were Kafkaesque. More recently, a Politico writer followed up on President Obama's advice to a farmer to contact the USDA. Here's how it went: http://www.politico.com/politico44/perm/0811/call_uncle_sam_5c130fdd-0e34-4b04-99e1-3d923ea3919e.html http://www.politico.com/politico44/perm/0811/call_uncle_sam_...