I like the idea of "abtracting" a human with automated processes. I think you're right that a semi-automated chatbot is exactly that. The thing to be super care

I like the idea of "abtracting" a human with automated processes. I think you're right that a semi-automated chatbot is exactly that. The thing to be super careful about in such cases is whether the automated component is purely beneficial, and be rigorous with data to ensure it is.