I like and respect nat because he never seemed afraid of engaging directly with customers (here on HN, on Twitter, etc). You need to talk to customers at the st

I like and respect nat because he never seemed afraid of engaging directly with customers (here on HN, on Twitter, etc). You need to talk to customers at the start of founding any startup, but to carry on doing that long past the point of being able to have a team to do it for you is pretty awesome. I hope the next CEO is equally open to listening to us.