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Yes! And their support is amazing too. Doing business with Hetzner somehow always feels very different to e.g. Amazon, or the other tech giants. I wonder if it
by Radim 5y ago
Yes! And their support is amazing too. Doing business with Hetzner somehow always feels very different to e.g. Amazon, or the other tech giants.
I wonder if it may be related to the general business mentality (Germany vs USA), and not only the company size.
- k8sToGo 5y agoIt does. Because "customer is king" mentality is very strong in the US and not so much in Europe.
- RealStickman_ 5y agoUnless I'm reading you wrong, this would speak against Hetzner providing good support.
- jacob019 5y agoI had a terrible experience with DHL, we used them for US domestic small parcel shipments before the business unit was shut down for losing money, around 2008 I think. Towards the end they started systematic over charging. They would rate an 8oz package as 20lbs. The bills were 5-10x what they should have been. The service was never very good, they just had a good sales team. I hesitate to generalize from specifics though, it doesn't represent how all German companies do business. Maybe we should care less about national identity and more about the company's reputation.
- killingtime74 5y agoDHL was a US company until 2002, maybe that makes a difference