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It is not the SaaS providers job to try and decipher a user's intentions. Lots of services (Pipedrive for example) will let users pay indefinitely for licebsed
by goatherders 5y ago
It is not the SaaS providers job to try and decipher a user's intentions. Lots of services (Pipedrive for example) will let users pay indefinitely for licebsed not in use. Sure, it works to their advantage from a revenue standpoint. But it also presumes that the user is paying attention to their expenses and making a decision. In Pipedrive's case they do this so IT can provision new users on their first day without having to create an internal billing nightmare.
You can't have it both ways, demanding privacy and respect from software publishers then crying when the software doesn't serve your use case exactly and make assumptions about your intentions.