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If there's no difference then there'd be no profit for Zillow and they wouldn't be doing this to begin with. Clearly there's a difference and it's morally bankr

• esyir 5y ago
  His argument is that Zillow was providing a valuable service in the renovation process. Value-add allows them to charge for it.
  • 93po 5y ago
    That would make sense if Zillow employees were literally the people painting the walls. As it is (or was), there's probably a project manager that managed hundreds of houses, spends all day on the phone call painting companies, and then just assumes they do a good job. I'm perfectly capable of calling a painting company myself and don't need to pay Zillow thousands of dollars extra to do it for me.
    • esyir 5y ago
      The integration of renovation in the sales process is a differentiating factor in itself. That you're not the target market or, that it might not have been successful, doesn't change that.
• UncleEntity 5y ago
  Isn’t this whole issue based on the fact that there is no profit for Zillow and they are no longer going to be doing this? Half a billion dollar loss seems like a pretty good indication that maybe…