3 ms·
Customer support is after the fact, reviews are before the fact. It's very cheap to do these reviews before launch and then you can point at those to say "we're
by kevingadd 5y ago
Customer support is after the fact, reviews are before the fact. It's very cheap to do these reviews before launch and then you can point at those to say "we're trying!" while not providing any customer support.
- Igelau 5y agoYou think? Who is doing do diversity and inclusion reviews? Do you think they're getting paid call center wages?
- ineedasername 5y agoThe customer base is larger than the # of projects to review by many orders of magnitude. So yes, I think internal review will cost less when a single reviewed project/product might have millions of users.