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To anybody out there that thinks AWS is a good company to rely on: just look at that version number. And if you want an analogy for what being their customer w
by darksaints 5y ago
To anybody out there that thinks AWS is a good company to rely on: just look at that version number.
And if you want an analogy for what being their customer will be like 5 years from now, you can compare the customer service experience of Amazon.com 5 years ago with their customer service today.
5 years ago: sorry your package arrived late, here's a free month of Amazon prime to make up for it.
Today: I don't really care if your package arrived late. Check again in a couple days, most of the time packages just magically show up a few days later than when we said they'd arrive.
- barbazoo 5y agoPersonal anecdote, had ordered fairly expensive headphones the other day, I wasn't home yet their tracking said "handed to resident". Customer support said that happens sometimes and the package will probably still arrive within the next 2 days. Yeah sure. Didn't happen, they sent me another pair. It's awful how much waste and theft there is in this system and I feel terrible to occasionally be a part of that.
- jeffwask 5y agoThere was a really interesting article on returns the other day and the massive waste in the online shopping space. https://www.theatlantic.com/magazine/archive/2021/11/free-returns-online-shopping/620169/ https://www.theatlantic.com/magazine/archive/2021/11/free-re...
- vegasje 5y agoThe number in the title is referencing a clause in the terms, not stating the version number of the terms.