On the other hand, in my team we have playbooks and they're great. One thing that helps is to consider them as living documents (we have a tool with history and

On the other hand, in my team we have playbooks and they're great. One thing that helps is to consider them as living documents (we have a tool with history and comments that helps, Quip), use them every time you do the task instead of relying on memory, and put a comment every time you encounter a problem so that the playbook can be improved. To give a bit of context, this is for tasks usually done once a week to once a month individually, multiple times a week for the whole team.