> they will only investigate if they "see a trend". That's your answer right there. It's awful what's happened to you and your car but if this issue affects on

> they will only investigate if they "see a trend". That's your answer right there. It's awful what's happened to you and your car but if this issue affects one in XXX (some large number) customers, it doesn't warrant the NHSTA's time which I'm sure has a large existing backlog of issues to investigate.