> The first was a an official refurb 2018 MacBook Pro which ended up having a burnt out touchbar and battery issues a year later. Why do you consider this to b

> The first was a an official refurb 2018 MacBook Pro which ended up having a burnt out touchbar and battery issues a year later. Why do you consider this to be a bad experience when it was clearly still under warranty and they replaced your topcase for free - brand new touchbar & battery & keyboard?