You're right, but they also aren't averse to providing free stuff when it backs up a product. Eg. Ping (admittedly dire), iTunes (free music player), all the f

You're right, but they also aren't averse to providing free stuff when it backs up a product. Eg. Ping (admittedly dire), iTunes (free music player), all the free stuff in the App store (apps, podcasts, ebooks). And Facetime.