> Mac; there is so much potential in converting Windows users I’m skeptical about the long-term value here. By virtue of the fact that phones are much more loc

> Mac; there is so much potential in converting Windows users I’m skeptical about the long-term value here. By virtue of the fact that phones are much more locked down, customer support issues are relatively straightforward. Mac users have vastly more ways to shoot themselves in the foot, so the more Mac users Apple has, the more support infrastructure they require. Genius Bars are already (or, at least, were pre-pandemic) overwhelmed.