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As someone with a background in infrastructure operations, it always felt like we were the ones who cared and stressed out, and development didn't (have to) car
by rconti 5y ago
As someone with a background in infrastructure operations, it always felt like we were the ones who cared and stressed out, and development didn't (have to) care.
These days, particularly in microservices, more and more developers are on call for their work, so they care more.
Still, I find a radical misalignment between my mentality, where you CANNOT make mistakes because you're working without a net, and development, where typically there are more layers of safety. I'm far, far more cautious and anxious about making changes and breaking things; they've historically been paid to produce. If I try to have a conversation about it, they're unable to grok that their threshold for the acceptability of making mistakes is much higher than mine is.
You NEED to be able to make mistakes in order to be able to produce, but it's a hard mentality shift.
- zz865 5y agoYeah my sympathies, its tougher than it used to be. Wish we had you on our team, our first level support doesn't do anything except bounce processes then escalate. :)