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The need to know what art applications to test their product against and what hardware configurations they might need to write drivers for. For example, is 99%

The need to know what art applications to test their product against and what hardware configurations they might need to write drivers for. For example, is 99% of their customer base using GiMP or are they using Photoshop? Its important to know how to allocate their testing resources. They could ask permission first but this sort of telemetry is a nothingburger in my opinion, as unpopular as that might be on this forum.

redwall_hp 5y ago
For art, probably neither actually. Those are both photo retouching/raster manipulation programs. Something like Krita or Clip Studio Paint is more likely for drawing.
- kapp_in_life 5y ago
  Plenty of artists I know personally use Photoshop with tablets, and a few use clip studio or sai. Probably depend on the circles you know.
jacquesm 5y ago
> They could ask permission first No, they must. > this sort of telemetry is a nothingburger I strongly disagree, what runs on my computer is my business and if Wacom wants to know, they can ask, and I'll tell them 'no, sorry that is not something you need to know'. It's called consent and it's not up to Wacom to decide that I will think it is a nothing burger. > in my opinion, as unpopular as that might be on this forum. That's the whole point of consent: some people give it, others withhold it. You are just as entitled to your opinion as I am to mine and that is why they should ask, it's not that you get to decide for me that it's a nothing burger, just like I won't decide for you that it isn't.
- kapp_in_life 5y ago
  You consented when you ran their drivers to use the hardware, just like you consent to being recorded on CCTV when you enter a shop or stop at a gas station. Don't like it? Read the privacy policy for software you run. That, or you can write or rely on libre drivers for the tablet to run on your specific hardware setup. And deal with all the issues unsupported/maintained drivers have.
  - Bilal_io 5y ago
    > You consented when you ran their drivers to use the hardware Is it mentioned in the privacy policy agreement? Or are you saying that any driver I install on my machine is equal to my consenting that the driver's author can collect whatever data they want?
    - kapp_in_life 5y ago
      I'm sure its mentioned in the privacy policy or else Wacom's legal team is completely incompetent.
  - robin_reala 5y ago
    Might be the case in the US, but GDPR in the EU requires informed consent for this sort of analytics gathering. With the keyword being informed.
    - kapp_in_life 5y ago
      Hence my comment on the privacy policy statement. I'm sure its included with the tablet, or Wacom's lawyers are completely incompetent. Sending data necessary to the functioning of the device(ex: knowing what programs to support compatibility with) is generally allowed through Art 6 https://gdpr-info.eu/art-6-gdpr/ https://gdpr-info.eu/art-6-gdpr/, I'm not your lawyer though.
  - ygjb 5y ago
    Well, or as an alternative, we could regulate the collection, retention, and use of data by applications. Consumers can't meaningfully consent isn't meaningful when businesses don't have an obligation to disclose what data is being collected especially when it is described as “[including] aggregate usage data, technical session information and information about [my] hardware device.” Far more consumers would be outraged if each application or license agreement had to: a) provide a detailed list of information collected and transmitted to the vendor b) acknowledge each time that list of data changed c) had to do this for each business they dealt with on a regular basis
t_akosuke 5y ago
This, and not only that - i use my tablet instead of a mouse for everything, and I'm sure I'm not the only one, and there's a few annoying things about that which could potentially be fixed if Wacom realizes we do this. The pressure sensitivity gets in the way of a lot of things like selecting files in explorer for example. But yeah please ask for permission Wacom, even fucking Google does that when you are first setting up Android

redwall_hp 5y ago

For art, probably neither actually. Those are both photo retouching/raster manipulation programs. Something like Krita or Clip Studio Paint is more likely for drawing.

kapp_in_life 5y ago
Plenty of artists I know personally use Photoshop with tablets, and a few use clip studio or sai. Probably depend on the circles you know.

jacquesm 5y ago

> They could ask permission first No, they must. > this sort of telemetry is a nothingburger I strongly disagree, what runs on my computer is my business and if Wacom wants to know, they can ask, and I'll tell them 'no, sorry that is not something you need to know'. It's called consent and it's not up to Wacom to decide that I will think it is a nothing burger. > in my opinion, as unpopular as that might be on this forum. That's the whole point of consent: some people give it, others withhold it. You are just as entitled to your opinion as I am to mine and that is why they should ask, it's not that you get to decide for me that it's a nothing burger, just like I won't decide for you that it isn't.

kapp_in_life 5y ago
You consented when you ran their drivers to use the hardware, just like you consent to being recorded on CCTV when you enter a shop or stop at a gas station. Don't like it? Read the privacy policy for software you run. That, or you can write or rely on libre drivers for the tablet to run on your specific hardware setup. And deal with all the issues unsupported/maintained drivers have.
- Bilal_io 5y ago
  > You consented when you ran their drivers to use the hardware Is it mentioned in the privacy policy agreement? Or are you saying that any driver I install on my machine is equal to my consenting that the driver's author can collect whatever data they want?
  - kapp_in_life 5y ago
    I'm sure its mentioned in the privacy policy or else Wacom's legal team is completely incompetent.
- robin_reala 5y ago
  Might be the case in the US, but GDPR in the EU requires informed consent for this sort of analytics gathering. With the keyword being informed.
  - kapp_in_life 5y ago
    Hence my comment on the privacy policy statement. I'm sure its included with the tablet, or Wacom's lawyers are completely incompetent. Sending data necessary to the functioning of the device(ex: knowing what programs to support compatibility with) is generally allowed through Art 6 https://gdpr-info.eu/art-6-gdpr/ https://gdpr-info.eu/art-6-gdpr/, I'm not your lawyer though.
- ygjb 5y ago
  Well, or as an alternative, we could regulate the collection, retention, and use of data by applications. Consumers can't meaningfully consent isn't meaningful when businesses don't have an obligation to disclose what data is being collected especially when it is described as “[including] aggregate usage data, technical session information and information about [my] hardware device.” Far more consumers would be outraged if each application or license agreement had to: a) provide a detailed list of information collected and transmitted to the vendor b) acknowledge each time that list of data changed c) had to do this for each business they dealt with on a regular basis

t_akosuke 5y ago

This, and not only that - i use my tablet instead of a mouse for everything, and I'm sure I'm not the only one, and there's a few annoying things about that which could potentially be fixed if Wacom realizes we do this. The pressure sensitivity gets in the way of a lot of things like selecting files in explorer for example. But yeah please ask for permission Wacom, even fucking Google does that when you are first setting up Android