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> "Why not openly ask the users those questions and show them what information would be sent to the vendor?" Why not pay money to people who spend time helping
by jodrellblank 5y ago
> "Why not openly ask the users those questions and show them what information would be sent to the vendor?"
Why not pay money to people who spend time helping Wacom improve their products? Then lots of people would willingly help, fill in surveys, test configurations, write feedback, etc.
- colinwilyb 5y agoIf you offer cash to customers then you are setting yourself up to receive reviews primarily from those who are in need of cash or have "spare" time. A person employed full-time who uses their tablet daily may be missed entirely. [edit: Not that this is entirely wrong, but it must be one-of-many approaches for customer feedback.]
- nottorp 5y agoNo need to pay money even. Just ask the customers: "what applications are you using our product for?" No one who buys such a peripheral would mind; they'd all like it to work better with their drawing software.
- tsumnia 5y agoThis is why I reject the counter arguments "Your data is why X service is free" or "If you're not paying for it, you are the product". Even when we are paying for something, we're still getting spied on.
- 8note 5y agoIt's capitalism. Every potential revenue stream will be exploited to its fullest potential. To show similar growth to their shareholders, they'd have to charge you more, so you're data is still paying for X