Basically it means we should trust the "away" message, but still can drop a line if you want. Away could also mean "mentally busy" or "on the phone" If I could

Basically it means we should trust the "away" message, but still can drop a line if you want. Away could also mean "mentally busy" or "on the phone" If I could trust the away messages, as a team lead I always had a status board as to where my team was (since we were in five offices)