From a professional perspective they were wrong. Say you want to go through some slides with a new client but their meeting room doesn't support new-fangled USB

From a professional perspective they were wrong. Say you want to go through some slides with a new client but their meeting room doesn't support new-fangled USB-C video input? You're out of luck if you didn't bring some weird dongle. So from the perspective of ease of use, they were very wrong. The touch bar was stupid. Ridiculously dumb and completely useless. It got in the way, and removed functionality so I'd say they were wrong on that count too. The keyboard is now bad, so they were wrong on that too. I still have a mbp I bought in 2015 which is the 'old' design and it plugs into everything I need it to. I've been given a few of these new macbooks for work and frankly it was a horrible experience. They went from 'it just works' to 'it works if you have a dozen dongles'.