They had it paid up for the future? Ah, that makes this even sadder. I've fixed problems like this before -- payments not forthcoming for whatever reason -- b

They had it paid up for the future? Ah, that makes this even sadder. I've fixed problems like this before -- payments not forthcoming for whatever reason -- by simply moving the end date up appropriately. Voila! The customer is paid up for the new thing, and they now have months to figure out the PayPal thing.