> It was only possible because we happened to have really high quality customers, who actually knew what they wanted and had the ability to say it and agree to

> It was only possible because we happened to have really high quality customers, who actually knew what they wanted and had the ability to say it and agree to it. If only that were the rule. It's not. It's a rarest of rare exception. As it is, no one has time. If they miraculously clear that hurdle, they are either too scared to commit or quite frankly don't understand their business' needs and can't commit. Agile is simply a reaction to that cronic ambiguity.