I was referencing my experiences of the average computer user in that time peroid, which was mostly but not exclusively home PCs. They managed. And I know nowad

I was referencing my experiences of the average computer user in that time peroid, which was mostly but not exclusively home PCs. They managed. And I know nowadays many of them hate the constant UI changes and sluggish JS browser apps. But as to organisations, if it is that bad, it sounds more like an exacting support contract or overly bureaucratic processes. (Or how things are in the public sector.) In either case, if the company makes the process of getting its work done needlessly tedious, then it deserves to founder and give way to the agile competition. It is really unfortunate if this is a main reason that webapps are so popular with all their bloat, wastage and transience.