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I've got an anecdote on this. I've requested some paper documents, a simple thing that should not take a long time to process. It's literally just to look at th
by splix 5y ago
I've got an anecdote on this. I've requested some paper documents, a simple thing that should not take a long time to process. It's literally just to look at the request, check a database, and print a response; the only reason for human involvement is that it's on paper.
I don't see how it can take more than 15 minutes, but it's been in processing for 14 months now, and I paid $200 for that service. So in a frictionless world, it produces $800/hr. But I'm sure that the end worker receives something like mentioned $15/hr, which looks like extreme inefficiency. They lose at like 98% of it somewhere just because of that inefficiency. So it's not about taxes, but about the effective use of money. They can easily 2x the wage, and maybe even 10x, if someone would spend some time to figure out where the leak is.