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That's not my experience, Monzo, Revolut, Lloyds, my private bank, and Halifax (they even misspelled it) all put my full name on the card until I called them an

• tialaramex 5y ago
  It seems like that's another question most people don't care about, which hurts your acquisition flow if you insist on asking it. Just allowing you to call up and change it seems adequate to resolve strong preference from customers like you. If you ask people fifty questions they don't care about, and they don't need to complete the process, they just won't do it at all. "Would you prefer our letters to you addressed you by your first name, your surname and initials or just Dear Sir/Madam?" "If we have to call you about your account, should we text first or is it OK to just call immediately?" "Our cards can be doused in artificial lemon scent instead of smelling of plastic when new. Would you prefer the lemon scent?" "If you had to fight either one angry goose every Tuesday, or an enraged orangutan on a random day once per year, which would you prefer?" "Would you prefer Contactless cards or should we disable the Contactless feature on your new card?" "Going back to the goose question, does your answer to the previous question change if the orangutan has a sword?"