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yeah, the really harmful thing is not the stale bot but the fact that people can open Issues in the first place. it's not a helpful feature at all. it assumes w
by tessierashpool 5y ago
yeah, the really harmful thing is not the stale bot but the fact that people can open Issues in the first place. it's not a helpful feature at all. it assumes wildly inaccurate things about the people who are using it.
every open source maintainer I know dreads the Issues UI, and only a few get anything useful out of it.
- remram 5y agoAt least it's only issues. On GitLab, any random user can open Incidents against any repository. They haven't reached GitLab's focus on cramming in more features at the cost of maintainers' workflows yet.
- laurent123456 5y agoYes we tried various things to better manage issues but there's just no easy solution when anybody can open issues. We have templates, clear explanations about what the issues are for (it's purely used as a bug tracker for us), we even say plainly that if your issue is a support or feature request, it's very likely to be ignored. But still, probably 90% of new issues are feature requests, support requests or duplicates. We've also considered closing the bug tracker altogether but in the end we prefer to leave it open for the 10% of issues we actually want to hear about.