Thats not the scenario the scenario in the example was walking up to the staff and asking "I would like X" and then instead of selling you X they ask why you wa

Thats not the scenario the scenario in the example was walking up to the staff and asking "I would like X" and then instead of selling you X they ask why you want X and would you not prefer Y? Very annoying, I want X thats why I asked for it, I dunno if I want Y because I didn't spent time researching it like I did X. I want X not an argument there are lots of other place I can buy X if you are going to be difficult about it.