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That's certainly a valid point, but a key theme of the article is that Facebook seems deliberately to have neglected non-US and non-European territories when it
by samizdis 5y ago
That's certainly a valid point, but a key theme of the article is that Facebook seems deliberately to have neglected non-US and non-European territories when it comes to seeking out and removing problematic and inflammatory posts. A couple of extracts:
> In many of the world’s most fragile nations, a company worth hundreds of billions of dollars hasn’t invested enough in the language- and dialect-specific artificial intelligence and staffing it needs to address these problems. Indeed, last year, according to the documents, only 13 percent of Facebook’s misinformation-moderation staff hours were devoted to the non-U.S. countries in which it operates, whose populations comprise more than 90 percent of Facebook’s users.
> In 2019, the human-rights group Avaaz found that Bengali Muslims in India’s Assam state were “facing an extraordinary chorus of abuse and hate” on Facebook: Posts calling Muslims “pigs,” rapists,” and “terrorists” were shared tens of thousands of times and left on the platform because Facebook’s artificial-intelligence systems weren’t built to automatically detect hate speech in Assamese, which is spoken by 23 million people.
The article also points to FB apparently caving in to political considerations (specifically abroad/non-US):
> “Time and again,” the memo quotes a Facebook researcher saying, “I’ve seen promising interventions … be prematurely stifled or severely constrained by key decisionmakers—often based on fears of public and policy stakeholder responses.”
> Among the consequences of that pattern, according to the memo: The Hindu-nationalist politician T. Raja Singh, who posted to hundreds of thousands of followers on Facebook calling for India’s Rohingya Muslims to be shot—in direct violation of Facebook’s hate-speech guidelines—was allowed to remain on the platform despite repeated requests to ban him, including from the very Facebook employees tasked with monitoring hate speech.
The article ends by repeating a point stated earlier that FB in the US is the network at its best:
> But the Facebook we see is the platform at its best. Any solutions will need to apply not only to the problems we still encounter here, but also to those with which the other 90 percent of Facebook’s users struggle every day.
- tootie 5y agoWhen FB "caves to political pressure" you can rightly say FB could do better, but it does belie the point that there are governments actively seeking to distort information and using their political and economic power to force private companies to obey or be punished. And it's not just foreign governments, we give FB a hard time for not spending enough resources to combat misinformation shared on their platform, but when "professional" news organizations invest resources in creating misinformation it's protected by the first amendment. I understand the legal bind, but it seems like a double standard.